Delete Your Account

What closure removes, what may be kept, and how to ask for it.

Last updated: 2026-10-08

Before you start

You can request permanent closure of your Nava Panchangam account at any time. The process removes or anonymises the identifying profile and deletes the personal records listed below. Some shared, financial, and accountability records may be retained.

You can download a copy of your data first: Profile → Privacy & account → Download my data.

How to request deletion

From inside the app, sign in and open Profile → Privacy & account → Delete account, tick the box, confirm with your password or by signing in with Google again, and press Delete my account permanently. The account is deleted at once.

If you can no longer sign in, send an email to privacy@navapanchangam.com from the email address registered on your account, with the subject “Delete my Nava Panchangam account”. We may reply to confirm your identity before processing the request.

Go to your profile Email the deletion request

What gets deleted or anonymised

When your account is closed:

• Your account is permanently closed and every active session is revoked.
• Your real email address, Google sign-in link, display name, birth details, saved location, tradition preference, calculated profile identifiers, password, and two-factor credentials are removed or replaced with non-identifying values.
• Saved family profiles, personal alert rules and notifications, muted-reminder settings, personal calendar events, groups you own, reset and verification tokens, and detailed per-user usage records are permanently deleted.
• Your private gift ledger entries and events, including their helper lists, are permanently deleted.
• Device push registrations and gift ledger, group, or private-feed invitations addressed to your account ID or current email address are permanently deleted.

What may be retained

Content, ownership, or memberships in collaborative feeds; feedback and accuracy reports; audit-event facts; and, if billing is enabled in the future, subscription, order, and refund records may be retained. These records support shared-record continuity, security, product accuracy, accountability, or financial obligations.

Audit events keep the action, time, and non-identifying account reference, but closing-user identity and private gift ledger payload snapshots are removed. Retained database rows point to the anonymised account rather than your identifying profile, but free-text shared content may remain visible to people with whom it was originally shared.

Feedback you sent is kept to improve the app, but your email address and display name are removed from its text.

If you want us to review retained shared content for additional removal, identify it in your deletion email. We will explain what can be removed without deleting another user’s record or violating a legal obligation.

Timeframe

One exception: closing the account yourself from inside the app takes effect at once.

Our database backups are kept for up to 35 days, so data from a closed account is gone from every backup within 35 days.

See the Privacy Policy for more on what data is collected and why.